Privacy Policy

While Magic R.O.I strives to protect your personal data and implements appropriate security measures, we cannot guarantee the absolute security of your information. By using our services, you acknowledge that any transmission of data over the internet is inherently at your own risk. Additionally, we are not responsible for any misuse or unauthorized access to your data by third-party service providers, such as those used in conjunction with our services.

1. Introduction

At Magic R.O.I, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

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2. Data Collection and Legal Basis

We collect personal data such as your name, email address, and any information you provide when opting into our services. The legal basis for processing your data is either your consent or our legitimate interest in providing marketing services.

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3. Data Usage

We use your data to provide services, improve our offerings, and communicate with you. If you opt into marketing communications, we may send you newsletters and promotional content. You can opt out at any time by contacting us.

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4. Data Sharing

Your information may be shared with third-party service providers only as needed to fulfill the work requested. We do not sell or distribute your personal data for marketing purposes to any third parties.

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5. Data Transfers

Your personal data may be transferred to servers located outside your country of residence. By using our services, you consent to such transfers in compliance with data protection laws.

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6. Data Retention

We retain your personal data for as long as necessary to provide services or as required by law. Analytics and tracking data may be retained by third-party service providers. Users can contact us to request the removal of any personal data we have collected.

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7. Your Data Protection Rights (GDPR Compliance)

You have the following rights under the UK GDPR:

- Access: You can request copies of your personal data.

- Rectification: You can request that we correct any inaccurate data.

- Erasure: You can request that we delete your personal data.

- Restriction: You can request that we restrict processing your data.

- Object: You can object to our processing of your data for marketing purposes.

To exercise any of these rights, please contact us by our email at info@magicroi.com or via our live chat located on our website magicroi.com, alternatively give us a call on 0114 470 1473

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8. Cookies and Tracking

Our website uses cookies and tracking technologies such as heat maps and session recordings to understand user behavior and improve services. You can disable cookies in your browser settings.

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9. Consent and Withdrawal (PECR Compliance)

For marketing communications, we will only contact you if you have opted into receiving such communications. You can withdraw your consent at any time by contacting us or by clicking the 'unsubscribe' link in any of our emails.

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10. Children’s Privacy

We do not knowingly collect data from children under 13. If we become aware that we have inadvertently collected such information, we will delete it immediately.