Terms & Conditions

The services provided by Magic R.O.I are intended for general informational and operational purposes. While we work diligently to deliver high-quality results, Magic R.O.I makes no guarantees regarding specific outcomes or results from the use of our services. You acknowledge that results can vary based on various external factors. As such, Magic R.O.I cannot be held liable for any indirect, incidental, or consequential damages, including but not limited to loss of business, profits, or data, arising from the use or inability to use our services. All services are provided “as-is” and “as available,” without any warranties, either expressed or implied. Any reliance on the services or advice provided is at your own discretion and risk.

1. Introduction

These Terms and Conditions (the 'Agreement') govern the use of the services provided by Magic R.O.I. By engaging our services, you agree to be bound by the terms outlined below.

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2. Services

Magic R.O.I provides digital marketing services including social media management, SEO, content creation, and performance tracking. Some services may involve external resources to ensure optimal delivery. These resources operate under the same high standards as our agency.

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3. Fees and Payment

All services are billed on a monthly basis with upfront payment required. Clients are entitled to a 14-day money-back guarantee from the date of the first published post. Any cancellations after this period will not be refunded.

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4. Service Delivery and Liability While we strive to provide timely and high-quality services, we are not responsible for delays or service interruptions caused by third-party platforms, such as social media networks. We will not be liable for any indirect or consequential damages resulting from the use or inability to use our services.

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5. Data Protection and Privacy

We respect your privacy and adhere to strict data protection standards. Personal data collected through our services will only be used for the purposes of service delivery and communication. For more details, please refer to our Privacy Policy.

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6. Client Responsibilities

Clients are responsible for providing accurate information and timely feedback to ensure smooth service delivery. Any changes to login credentials must be promptly communicated to avoid interruptions.

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7. Indemnification

You agree to indemnify and hold Magic R.O.I harmless from any claims, damages, or legal actions arising from your use of our services or any breach of this Agreement.

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8. Governing Law (UK Consumer Rights Act)

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

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9. Refund and Cancellation Policy

You are entitled to a 14-day money-back guarantee for services rendered. After this period, refunds are not available except in cases of a material breach of the agreement by our agency. We comply with the UK Consumer Rights Act and strive to ensure that all services meet your expectations.